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Creating an Account⚓︎

You sign in to Illumibot with an email address and password.

Signing up⚓︎

  1. Open the app and tap Create account under New to illumibot?.
  2. Fill in Email address, Create a password and Confirm password.
  3. If you have an IllumiFun kit, enter the code printed on it in Activation code (optional). You can also redeem it later (see below).
  4. Tick I agree to the Terms of Use and Privacy Policy.
  5. Tap Create Account.

We'll send a verification email to your address. You can keep using the app while you wait for it, and you can resend it any time from Profile → Verify email.

Set up your profile⚓︎

Next, you'll see Set up your profile. This is how you'll appear in the community:

  • A profile photo (take one or pick one from your gallery)
  • Name
  • Phone number (include your country code)

Everything here is optional. Tap Continue, or Skip for now to finish it later from your Profile.

Signing up on the website⚓︎

You can also create your account on the Illumibot website:

  1. Go to illumibot.ai/signup. From the website's Sign In page, you can get there with Don't have an account? Sign Up.
  2. On Create Account, fill in Email, Password and Confirm Password.
  3. Click Create Account.

The website form has no activation code field. To redeem a code, use an activation link (see Activating a code on the website) or redeem it in the app.

Already have an account? Click Sign In under the form.

Activation codes⚓︎

Activation codes come printed on Illumibot kits and gift cards. Depending on the code, you might get LumiTokens, a subscription, or AtmosFX decorations.

  • At sign-up: enter the code in Activation code (optional). It's redeemed automatically as soon as you're signed in to your new account. If that fails, for example because you're offline, the app tries again the next time it starts.
  • Later: go to Profile → Subscription, tap Have an activation code? → Redeem, type the Code and confirm. A summary of your rewards appears. Tap Got it to close it.

Activation code sheet

Signing in⚓︎

On the sign-in screen (Welcome back), enter your Email address and Password and tap Sign in.

Activating a code on the website⚓︎

Some kits and gift cards come with an activation link to the Illumibot website.

  1. Open the link. If you aren't signed in, the website says "Please log in to activate your code" and takes you to Sign In. Sign in, or create an account with Sign Up.
  2. The website redeems your code and shows your rewards.
  3. At Ready to Start Projecting?, use the Jump Right Into Action card to open the app already signed in (see below).

Signing in from the website⚓︎

The Jump Right Into Action card signs you in to the app without typing your password:

  • On a computer: scan the QR code with your phone ("Scan with your phone — the app opens already signed in as you."). If you're on your phone already, click On your phone? Open the app →.
  • On your phone: tap Open in the App.

The app opens and shows "You're signed in!". If you're already signed in to another account, the app first asks Switch accounts?. Tap Switch to continue. If you scanned the QR code from a computer, the website on the computer then shows "You're signed in on your phone!".

After you sign in this way, the app opens illumiFun setup straight away. See illumiFun.

The links only work once. On a computer, the QR code refreshes itself before it expires. If you see "This code expired — get a fresh one from the website.", get a new link from the website.

Forgot your password?⚓︎

  1. Tap Forgot password? on the sign-in screen.
  2. Enter your email and tap Send link.
  3. Open the link in the email to choose a new password. If it hasn't arrived, tap Resend link, or Use a different email.

To change your password while signed in, go to Profile → Change password.

Still can't sign in?⚓︎

Email us at support@illumibot.ai and we'll help you get back in.